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Before Washington state banned eating at restaurants as part of an effort to slow the spread of the coronavirus, Kathleen Fearn-Banks got an email from a restaurant in her Seattle neighborhood explaining how it was keeping things clean. Ms. Fearn-Banks, an associate professor at the University of Washington and the author of “Crisis Communications,” was so impressed that she wrote back to applaud its efforts and visited the restaurant soon after. (Kornelis, 3/23)

The deadly coronavirus outbreak has shuttered schools and businesses, wreaked havoc on the stock market and left some grocery store shelves bare. And if that isn’t enough, it’s also spawned a swarm of scam robocalls seeking to prey on Americans’ fears. Every day for the past week, fraudsters have placed an estimated 1 million or more suspected suspicious calls about the coronavirus to Americans’ smartphones, according to YouMail, which offers an app that blocks such unwanted telecom intrusions. (Romm, 3/19)

A new COVID-19 project from one of Google’s sister companies is the latest big-tech foray into healthcare to spark privacy concerns. Verily Life Sciences, a research subsidiary of Alphabet, last week released a website designed to screen users for COVID-19 risk—and, for those who qualify, point them to mobile testing sites set up by the company. It’s part of Project Baseline, a data initiative Verily launched in 2017 to support clinical research and collect enough data to one day “map” human health. (Cohen, 3/21)

The coronavirus pandemic has forced businesses in Philadelphia to make changes to their operations to help stop the spread of the new coronavirus. For many companies, this is the first time they’ve let employees work from home en masse. For others, the outbreak has accelerated existing trends in technology, from eateries offering online delivery to studios releasing new movies for streaming. (Hetrick, 3/22)